The Other Side Paranormal Events LTD
COVID - 19 Information
- From the 18th March we decided to postpone upcoming events due to the corona virus and the growing concern to public health.
- We paused your ability to pay any balance payments to prevent any further expenditure on your behalf and to minimise any further impact. You will be notified when is safe for us to allow you to pay your balance. At this time your places on your chosen event will be secure.
- Like yourselves we currently have no time frame as to when the current restrictions will be lifted. However you will be guaranteed an alternative date/ event in the future when the current situation is resolved or has subsided.
- If you are booked on to an event that has been/is to be postponed you will be contacted directly by us via the details you supplied with your booking. Again we do ask for your patience as we do have a lot of people to contact.
- please be reassured that if you are unable to book one of the alternative dates/ events we offer in the future The Other Side Paranormal Events Ltd will issue you a credit note for any monies paid towards your postponed event, your credit note will be valid for one year from the date of issue and will be extended by an additional three months. this will be extended further if necessary.
- We are in constant contact with locations to ensure various alternative dates can be offered to bookings affected by the coravirus out break.
- All our events have been postponed up to the 1st October 2020. we are accepting bookings for October 2020 and throughout 2021, please ensure you read our terms and conditions before placing your booking.
These are extreme circumstances for everyone including businesses, particularly businesses in the events and hospitality sector like us. We are extremely lucky to have a customer base that is loyal and supportive, your patience and support is needed now more than ever before. We anticipate your support as it through the support that you give us that we will get through this extremely challenging time so we can continue to provide you with your ultimate ghost hunting experience.
Like yourselves we ourselves here at The Other Side Paranormal Events have families, living expenses, mortgages and rents and we would like to thank you for your understanding during these uncertain times, throughout these tough times we remain determined and positive and we look forward to the future. We look forward to ghost hunting with you again soon .
Thank you and stay safe
from all The Other Side Paranormal Events team.